Data Center Management Requirement Services, Solutions, FAQs & Support

Frequently
Asked
Questions

What are the operating system and hardware requirements for Global Site Management (GSM™)?

The minimum operating system/hardware specifications for GSM™ are as follows:

Pentium II or higher processor
128MB RAM
500MB Hard disk space
10Mb Ethernet card

We recommend the following:

2 GB RAM
20 GB Hard disk space
1000Mb Ethernet card

GSM™ has been tested with MS Windows 2000 Server/Professional, 2003 Server/Enterprise Server, 2008 Server, Windows ME, Windows XP Pro/Standard, and Windows Vista 32-bit, and integrates with Microsoft SQL Server 2000, 2005 and 2008. GSM™ utilizes either its own built-in database model (in which its database is stored in the application’s installation directory) or a Microsoft SQL back-end database via a DSN connection.

Can Global Site Management be run on a Virtual Server?

Yes, the software can operate on one or more virtual machines, each running a supported Windows operating system. Due to the nature of virtual machine operation, more attention may need to be paid to ensure proper network connectivity, primarily with respect to the machine's ability to route SNMP traffic to and from each virtual machine running GSM™.

What type of security does Global Site Management offer?

GSM™ supports two security models -each with the ability to secure any number of objects within multiple logical organizations down to the user or user group level. Users and groups can either be created within the GSM™ application and assigned to any object(s) within a given logical organization. Likewise, if Active Directory is implemented on any workstation or server running GSM™, users and groups can be imported from any number of AD domains, and those users and groups can be assigned to organizational objects in the same manner. User and group permissions in this case are passed through into GSM™, such that, a user or group's AD login credentials determine what that user sees and controls when logging into GSM™.

How does Global Site Management's licensing model work?

Global Site Management (GSM™) is licensed by the total number of outlets on the devices you wish to manage. For example, if you wish to monitor and manage 5 RPC28DE-30 power strips (each containing 20 controllable outlets), a 100 outlet license would be required for GSM™. Regardless of how many outlets on those power strips you actually need to manage, GSM™ licensing must reflect all outlets on all strips that must be managed.

The advantage of such a licensing model over more traditional per-seat licenses is that this model allows a company to utilize the same license over multiple installs of GSM™ (on one machine or multiple machines), allowing several installations to manage the same equipment –regardless of the geographical location of the installations.

Licensing is available for two database configurations-local and SQL databases. A SQL database license will allow usage of both database types; however, a Local Database license will not allow database usage.

How does Global Site Management (GSM™) communicate with my equipment?

Primarily, GSM™ uses SNMP v1/v2 to communicate with supported devices and to control and monitor those devices. GSM™ has the ability to support multiple SNMP community strings, based on a per-device configuration, to ensure secure communications to the equipment. GSM™ uses the standard SNMP ports 161 and 162 when reading from and writing to those devices.